Mon – Fri: 08:00 AM – 06:00 PMinfo@edmartsystems.com
Support & Maintenance
Structured Annual Maintenance Contracts (AMC) covering scheduled servicing and support for your ICT equipment throughout the year.
Our Annual Maintenance Contracts (AMC) cover scheduled servicing and support for your ICT equipment throughout the year.
We serve clients throughout Uganda and offer support outside normal working hours.
Annual Maintenance Contracts
FAQs
An AMC covers scheduled preventive maintenance and support for the equipment agreed in the contract.
Yes. We provide maintenance contracts for clients throughout Uganda.
Related
How we work
You log a support request by phone or email and receive a reference number.
Our team assesses the issue and determines the best resolution path.
The request is assigned to the right engineer for remote or on-site support.
The issue is resolved as quickly as possible within your agreed SLA.
We confirm with you that the issue has been fully resolved.
The request is closed and a record is kept for future reference.
Mon – Fri 08:00 AM – 06:00 PM · Saturday 09:00 AM – 04:00 PM
